We are unable to cancel your order after it is placed. Please follow the return process below if you decide that you no longer want your purchase.All orders (except pre-sale, made-to-order, and custom items ) are shipped within 24-72 hours of purchase. You will receive a tracking email immediately once your order has shipped. Your tracking email will provide you with the tracking number, carrier, and other shipment information in regards to your Adonis King Collection purchase. If you have any questions or concerns, please contact us at AdonisKingCollection@gmail.com
WHERE CAN I HAVE MY ORDER DELIVERED?
At this time we are unable to ship to general Delivery and P.O. Boxes. Orders made to any of these addresses will be cancelled.
Free shipping delivery all orders of $100 or more of eligible items across any product category qualify.
A Message To Our Customers
Please be advised that due to COVID-19 precautions and increased shipping volumes, you may experience delays in receiving your order. This applies for all of our delivery methods (including Standard Ground Shipping, 2-Day Delivery and Overnight Delivery). At Adonis King, we are committed to ensuring that your shopping experiences result in complete satisfaction, and sincerely regret any disappointment you may have encountered.
While we hope the delays don’t change your mind about your order, we want to let you know about your options:
If you wish to cancel an order that has not yet shipped, please contact us at AdonisKingCollection@gmail.com
If your order has already shipped, check back here for tracking updates. You will have the option to return your order at a later date. See our updated return policy here.
As always, our primary goal is to keep our customers, our employees and our community safe. If you have any questions or concerns, please feel free to contact us at email@example.com. Stay Safe!
Free Ground Shipping Offer
Enjoy free ground shipping on eligible purchases made in the U.S., on ShopAdonisKing.com. No adjustments to prior purchases. Cannot be redeemed or exchanged for cash. Offer is automatically applied at checkout. Offer terms and duration, and delivery times are subject to change without notice.
Merchandise ordered on shopadonisking.com can be shipped to all 50 U.S. states, Puerto Rico, Guam and to APO/FPO boxes (subject to the terms below). We currently do not ship shopadonisking.com purchases internationally.
You can track your order at any time online via our Order Status page. You will need to provide your email address and order number. You also can track your order by clicking on the tracking link included in your shipping confirmation email.
Some Items May Ship Separately
Due to varying item availability, multiple items in a single order may be shipped separately. If you have chosen an expedited shipping method, each individual shipment may have a separate charge, but the total shipping charges for all shipments should not exceed the applicable flat-rate shipping charge for the entire order. Each shipment will have its own tracking number and can be tracked on the Order Status page under the same order number.
Shipping To Multiple Addresses
We currently do not ship orders to multiple addresses.
Some perfumes and makeup are treated as Hazardous Materials (HAZMAT). Transport Canada requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Accordingly, these HAZMAT items cannot be shipped to Alaska, Hawaii, Puerto Rico, Guam or APO/FPO addresses.
Due to regulatory restrictions, we are unable to ship items made of exotic skins to California.
Adonis King E-Gift Cards are delivered via email only, typically on the same day of purchase, and are ready to use within 24 hours. Purchasers are responsible for providing an accurate and deliverable email address.
CALIFORNIA PROPOSITION 65 WARNING
Eyewear products can expose you to chemicals, including Nickel (Metallic), which is known to the State of California to cause cancer, and Bisphenal A, which is known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.p65Warnings.ca.gov.
Out of Stock
In most cases, when an item displayed on our website is no longer available, either the item will not appear on the site at all, or a message indicating the item is Out of Stock will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That item will be cancelled, and you will not be charged for that item.
A short shipment occurs when we ship to you fewer items than the items for which you initially were able to place an order. For example, we may ship to you only two of a certain item even though you placed an order for three. If this happens, we will notify you as quickly as possible if we will be able to ship the remaining items later, or if we will have to cancel them.
You may be able to pre-order some items that are not yet available for immediate delivery. The Pre-Order message will appear on the product detail pages. A credit card is required for pre-ordered items, and your credit card will be authorized for the price of pre-order as a pending charge. However, we will not charge your credit card for the order until your pre-ordered item(s) actually get shipped.
WHAT IS A PRE-ORDER?
A preorder gives you the opportunity to buy an item that will become available at a later date. Please be informed that, after placing the pre-order, no quantity, size or color changes are allowed.
WHEN WILL MY PRE-ORDER BE SHIPPED?
You can check the estimated shipping date either on the product's page or in your confirmation email. Please note that orders are processed automatically and the actual shipping date might vary.
Monogram and Engraving Shipping and Delivery:
Your entire order will ship once the monogrammed item(s) are complete. Please allow approximately an additional 1-2 business days for delivery of all monogrammed and personalized orders. Monogrammed and personalized items ship separately from other items in orders, and are eligible for standard ground shipping only. Monogrammed, engraved, and personalized items are final sale and cannot be returned or exchanged. Note that cleaning products should not be used on top of the monogramming.
Duties: Some countries may charge import duties or other random fees. Sorry, we have no control over this and it’s your responsibility to pay for any fees.